Jack Ellena is the best dealership I have come across in a longtime, and yes I am a longtime Honda lover. Their service department has professional, friendly, and dedicated employees. They were very thorough and quick to find the problem my car was having. I will not use any other dealership, or establishment for my Honda.
They answered all my questions and were very thorough when checking out what was wrong with my car. They explained everything very well and were personable.
When I went looking to trade in my 01’ Honda Civic the only car I wanted to see was another Honda Civic. Kai was able to provide a me with exactly what I wanted. The process took quite some time but that was due to an issue with someone previously purchasing the vehicle.. it was frustrating being told 5 more minutes when it took more like 2.5 hours. But overall, it was a great experience and when I had to go back to have my tires recalibrated they took care of everything. Thanks for being part of my car buying experience. #Honda4Life
Great place to buy a car, abd their Service Department is top notch as well! Had a problem with my Sister's Town and Country, they fixed it fast!
Kai has been very helpful and patient. I particularly appreciated that he was very transparent. When he didn't have all the information or answers, he was straightforward about it and followed up with me quickly upon doing further research. Overall, I felt that he went above and beyond to help me decide on a car that was right for me, and to ensure that my experience with Honda/the dealership went smoothly (both before and after the purchase). Thanks, Kai!
I was spending two whole weeks considering all the choices available that met my interest and budget. Throughput the process, Kai was always dedicated in getting the information I needed, accompanying me on several test drives, and when a car that I was very interested in got sold, he still followed up with more choices. Eventually, among the new choices was the car I loved even more than the sold one and it is my car now. I felt like being helped by a friend.
I first went in there looking for a new car to lease. I walked in and was referred to Kai. He sat us down and asked a few questions on what we wanted and he could ideally find the car we are interested in. I already did the initial research of what car I wanted. The test drive was a great one, we had a few questions that we had asked Kai, he didnt have the answers at the moment and he got those answered right as soon as we got back. Overall, I am completely satisfied with the car I got, and he has been working with me since and following up with me about the car and other questions I had. He is awesome and very friendly I am definately grateful for this wonderful experience.
The best dealer
Very professional and attentiveEveryone was friendly and explained what the nature of what they were doing. They seemed genuinely interested in making sure that I had a good experience
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